FAQs

We often get asked similar questions from our clients, so here are a few pointers to help you on your way to understanding what you can expect from us...

COVID 19 UPDATE

We are pleased to announce that we will be opening our office and showroom from Monday 1st June 2020.

Please call to make an appointment so that we can ensure that social distancing measures are observed and we can carry out regulation hygiene practices. If site visits are required we will discuss these with you to ensure that you, and our staff feel safe and protected.

Do you design my kitchen/bathroom at my home or do I have to come to you?

As a designer for 35 years I usually find it much more beneficial to come to you.  It is the most accurate way to do things.  We do not charge for this although a coffee would be nice!

Do you provide a fitting service for the kitchens & bathrooms you supply?

Yes we do.  We can cover all trades i.e. plumbing, carpentary, tiling, electrics, gas, plastering etc.

How long will it take to fit my kitchen or bathroom?  

It obviously depends on additional works involved, most often it takes between 7 – 14 days.

How long does it take for materials to arrive from ordering?

Some arrive within 24hrs, but generally we like to allow 2-3 weeks for a complete kitchen or bathroom.  We have our own transport for delivery from our site to your home.

How do I pay for goods?

We generally ask for 30% deposit and a further 50% of total on delivery, with the balance on completion if we are fitting.  Labour costs are payable separately.  We only accept payments by cheque, Bank Transfer or cash, we don’t currently have facitlities to accept debit or credit cards.

Do you do non-standard, made to measure products?

Yes we do have the ability to do bespoke sizes on bathroom or kitchen units, details can be discussed on site.

If I buy my own bathroom or kitchen from someone else can you fit it for me?

No, not normally. We generally only fit bathrooms and kitchens that we supply.

How much experience do you have in kitchens and bathrooms?

We have over 35 years experience in the industry and would tailor your design specifically to your requirements and budgets.

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